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2025 Supply Chain Outlook Webinar

UPS Supply Chain Solutions®

Watch Webinar Recording Now

On January 16, we hosted an interactive webinar exploring key supply chain trends to watch in 2025. If you missed the event — or want to revisit key insights — we’ve got you covered.
Watch this webinar recording to gain actionable strategies across warehousing, distribution, global freight forwarding, customs brokerage and nearshoring to help you navigate challenges and capitalize on opportunities in the evolving logistics landscape.



Key Topics:

  • Global market trends and the influence of upcoming administration changes
  • Understanding air and ocean freight market shifts and expectations
  • The impact of changes to customs regulations on global trade
  • How automation continues to increase warehousing efficiency and improve the customer experience
  • The benefits of nearshoring for improving supply chain agility and reducing lead times

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Speakers

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Keith Andrey

North America Freight Forwarding President

As President of US and Canada Freight Forwarding for UPS’ Supply Chain Solutions business unit, Keith supports activities for the international air, ocean freight, domestic air freight and ground products. Keith has over 30 years of experience in freight forwarding, brokerage and distribution operations and strategy.

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Steve McMichael

Global Ocean Freight Services Vice President

As Vice President, Steve brings 30+ years of experience in international logistics management and transportation services.  He works with carriers and other partners in the ocean freight industry to ensure UPS has the right level of support and competitive pricing to bring to our customers. Steve holds a Bachelor of Arts degree in speech communications and business administration from the University of Georgia. 

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Eddie Cissell

Global Automation and Operational Excellence Vice President

Eddie Cissell is a seasoned professional with over 25 years of experience in the logistics and supply chain industry. As the Head of Global Automation and Operational Excellence, Eddie has spearheaded the company’s modernization efforts, enabling the organization to provide scalable solutions for customers while significantly reducing the cost to serve.

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Lancelot Lee

Vice President of International Air Freight

Lancelot has held various leadership posts throughout his 18-year career with UPS Global Freight Forwarding. He has been successful at streamlining supply chain operations and currently oversees activities for the International Air Freight product. Lancelot holds a bachelor’s degree from the University of Toronto.

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Aviva Rose-Avila

Director of Sales, UPS Nearshoring Strategic Partnerships

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Kelly Wilton

Cross-Border Trade Compliance Manager

Kelly has worked in the Customs Brokerage industry since 1982 and earned her Customs Brokerage License in 1988. In her current role, Kelly has Compliance oversight of UPS’s brokerage offices on both the US Northern and Southern borders. Kelly is an active member of various trade associations, including a Board of Directors position with the Northern Border Customs Broker’s Association.

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Joe Greene

Economic Analysis Manager

As an economist at UPS, Joe conducts in-depth economic research and analysis to drive strategic insights for the organization.  He translates complex data into actionable intelligence, ensuring decision-makers are equipped with a clear understanding of economic trends and their implications.  Most recently, Joe has researched the potential impact of tariffs on UPS.

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Nirav Patel

Senior Product and Marketing Manager

Nirav Patel is a multifaceted professional with a background in corporate strategy, analytics and marketing. Currently serving as the Senior Product and Marketing Manager at UPS Supply Chain Solutions, he identifies revenue-generating opportunities through research and analysis in addition to developing and deploying marketing strategies for outsourced warehousing and distribution.

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John Doe

Job Title

Company Name

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